Dedicated Support - Even During Your Trial

Support Options

 Trial Commercial Open Source
Support Term 30 days 1 year N/A
Guaranteed response time Kendo UI Complete for ASP.NET MVC (Mon - Fri) 72 h 24 h N/A
Guaranteed response time Kendo UI Complete (Mon - Fri) 72 h 48 h N/A
Kendo UI Single Products (Web, Mobile, DataViz) N/A 48 h N/A
Guaranteed response time in Kendo UI Premium Forums (all products) 48 h 48 h N/A
Limited Web-based requests using our online ticketing system 

- Kendo UI for ASP.NET MVC/JSP/PHP (Kendo UI Complete + Server Wrappers for MVC/JSP/PHP)
- Kendo UI Complete (Web, Mobile, DataViz)
- Kendo UI Single Products (Web, Mobile, DataViz)

5 tickets
5 tickets
N/A

unlimited
unlimited
10 tickets

N/A
N/A
N/A

Access to major versions
 - Yes Yes
Access to service packs and weekly builds Yes (service packs) Yes -
Access to 'Build your custom download' tool - Yes -
All support issue replies reviewed for quality assurance - Yes N/A
Access to Kendo UI Premium forums Yes Yes Yes (read-only)
Access to Kendo UI StackOverflow forums Yes Yes Yes